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Canonical
on 28 July 2011

Canonical launches technical support for Ubuntu on most popular public clouds


Full support and systems management services from the Ubuntu experts ready to go for most popular OS on the open public cloud

Canonical today announces the launch of Ubuntu Advantage Cloud Guest, a set of technical support services, management tools and legal cover for businesses running Ubuntu in public cloud environments. Cloud Guest gives businesses running public cloud instances access to round-the-clock technical support and a comprehensive knowledge base for rapid resolutions as well as Landscape, Canonical's systems management and monitoring tool. A single Cloud Guest subscription covers up to 100 public cloud instances offering businesses the flexibility to adapt to changing business demands.

Public clouds like RackSpace, Amazon's AWS and GoGrid, are popular due to their flexibility to adapt and scale to changing demands. Start-ups, tech companies and enterprises alike are using these environments for a variety of workloads spanning development to deployment. Ubuntu Server has proven immensely popular as a guest operating system across all these environments. With Ubuntu Advantage already providing support for Ubuntu as the Infrastructure as a Service layer in cloud platforms, Cloud Guest provides the next level of reassurance for businesses who choose to also run Ubuntu instances in public cloud platforms. Additionally the systems management tool (Landscape) will provide more control and optimised deployment of Ubuntu instances on the cloud.

Businesses are realising the importance of support and management of their IT environments as they become more complex with cloud instances. In fact, according to Gartner, worldwide IT spending on public cloud is expected to grow four times faster than overall spending as companies shift to the cloud.

Nick Barcet, Cloud Solutions Product Manager at Canonical comments; “As the public cloud looks to take its place alongside the data centre as a standard IT resource, organisations are looking for the reassurance of support, which guarantees the same service levels as they expect from other IT implementations.”

Availability:

Please visit: http://www.ubuntu.com/business/cloud/deploy-anywhere Ubuntu Advantage Cloud Guest is available for all the most popular EC-2 based cloud environments including Amazon AWS, GoGrid and Rackspace. Follow the link on Message of the Day when launching official Ubuntu Server on any EC2-based cloud environment to purchase.

About Canonical

Canonical provides engineering, online and professional services to Ubuntu partners and customers worldwide. As the company behind the Ubuntu project, Canonical is committed to the production and support of Ubuntu – an ever-popular and fast-growing open-source operating system. It aims to ensure that Ubuntu is available to every organisation and individual on the cloud, servers, desktops, laptops and netbooks.

Canonical partners with computer hardware manufacturers to certify Ubuntu, provides migration, deployment, support and training services to businesses, and offers Ubuntu One direct to end-users. Canonical also builds and maintains collaborative, open source development tools to ensure that organisations and individuals can participate fully in innovations within the open-source community. For more information, please visit the Canonical website.

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