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Engineering Manager, Managed Services

Home based - Worldwide

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Engineering Manager

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

As an Engineering Manager you will:

Manage a growing engineering team to optimise the quality and velocity of both development and operations
Identify and measure team health indicators
Implement disciplined engineering and operations processes
Represent the BootStack team with respect to stakeholders, customers, and external teams
Ensure proper team focus on priorities, milestones, and deliverables
Work to meet service level agreements with customer deployments around the globe
Deliver quality managed services in a consistent, timely manner

The successful Engineering Manager candidate will have:

Bachelors (or equivalent) education in a technology field
Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
Proven experience with OpenStack
Demonstrated strong commitment to testing methodologies and maintainable code quality
Experience with Linux system administration, Ubuntu/Debian a plus
Strong communication and cooperation skills
Experience with agile software development methodologies
Experience working in and managing distributed teams
Technical aptitude for understanding complex distributed systems
Experience with cloud topologies and technologies
Travel to team and company events and customer meetings, roughly 20% or less

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

Learning and Development
Competitive Salary
Recognition Rewards
Priority Pass for travel
Flexible working option

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#LI-Remote

Requisition ID: 593

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Engineering Manager, Managed Services

Home based - Worldwide

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First Name Last Name Email Phone Resume/CV Cover Letter During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. How did you perform in mathematics at high school? How did you perform in your native language at high school? Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’.

Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.

Outline your experience with Kubernetes, Ceph, OpenStack, and related software Outline your experience with open source and Linux software engineering Outline your relevant experience in engineering management Where are you presently located? Are you comfortable using your own device? We expect all colleagues to meet in person twice a year, at internal company events. We try to pick interesting and new locations, so this requires international travel for a total of 2-4 weeks per year depending on your responsibilities. Are you willing and able to commit to this?

Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.

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