--- title: Support | PostgreSQL description: 'PostgreSQL support from Canonical: 24/7 SLA-backed assistance, security patching, and expert guidance.' url: https://canonical.com/data/postgresql/support?format=md --- # Comprehensive PostgreSQL support, from open source experts Our SLA-backed support options range from security maintenance for your debs, snaps and containers up to managed PostgreSQL on your private infrastructure or your cloud tenants. Our support goes beyond the PostgreSQL server to cover the extensions and tools you typically install with PostgreSQL, such as timescale and pgbackrest. [Contact us](https://canonical.com/data/postgresql#get-in-touch) [Download the datasheet ›](https://assets.ubuntu.com/v1/ee2ab4fd-PostgreSQL%20datasheet.pdf) --- ## Why choose Canonical for PostgreSQL support * Up to 10 years of support and security maintenance * More than 100 PostgreSQL extensions and tools * Experts in the full stack --- --- ### Security maintenance We will provide you with regularly maintained PostgreSQL packages either in deb, snap or container format for up to 10 years per release track. [Subscribe now ›](https://ubuntu.com/pro/subscribe) --- ### Ticket and phone support In addition to security maintenance, our experts will respond to your critical support requests in under an hour to help you keep your system up and running. You can choose between 24/7 or 24/5 to better suit your needs. [Subscribe now ›](https://ubuntu.com/pro/subscribe) --- ### Firefighting support With firefighting support, our dedicated staff will get on a video call with you to help you diagnose and resolve your PostgreSQL issues while you keep full control over your infrastructure. [Learn more about firefighting support ›](https://ubuntu.com/managed/firefighting-support) --- ### Managed PostgreSQL Our database team manages all your Day 2 operations, from observability to upgrades. We handle all issues, and consistently reinforce the security of your environment. [Learn more about our Managed PostgreSQL offering ›](https://canonical.com/data/postgresql/managed) --- ## Multiple packaging formats We provide maintained and supported PostgreSQL packages in the most popular formats: --- ### Debs We offer deb packages for a seamless integration with your Ubuntu installations. Our PostgreSQL debs help you: * Deploy a working PostgreSQL instance in a single command (`sudo apt install postgresql`). * Easily add extensions to your PostgreSQL installations. * Easily manage multiple PostgreSQL instances in the same node using pg\_\* utilities such as [pg\_lsclusters](https://manpages.ubuntu.com/manpages/oracular/en/man1/pg_lsclusters.1.html). --- ### Snaps Get snaps for added confinement and atomic updates on all major [Linux distributions](https://snapcraft.io/docs/distro-support). We support two options: * PostgreSQL-only snap for the smallest possible footprint and attack surface. * Charmed PostgreSQL snap for a complete solution integrating the most popular PostgreSQL extensions, backup, monitoring and high availability tools. --- ### Containers We deliver OCI-compliant images for your containerized environment. We provide several supported options: * PostgreSQL-only regular [container](https://hub.docker.com/r/ubuntu/postgres). * PostgreSQL-only [chiselled](https://documentation.ubuntu.com/rockcraft/en/latest/explanation/chisel/#chisel-explanation) rock for the smallest possible footprint and attack surface. * Charmed PostgreSQL [rock](https://documentation.ubuntu.com/rockcraft/en/latest/explanation/rocks/) for a complete solution integrating the most popular PostgreSQL extensions, backup, monitoring and high availability tools. --- ## PostgreSQL consulting Canonical offers advisory services to help you design, deploy and experiment with PostgreSQL solutions that fit your needs in terms of security, features, high availability, scalability and observability. * ### Deliver detailed design recommendations Our experts will work with you to understand your requirements and to define the design of the PostgreSQL deployments to meet your needs. Our proposed design can cover the full stack from hardware dimensioning up to the optimal application settings. * ### Deliver Proof of Concepts Canonical engineers can deploy our PostgreSQL stack to the cloud or data centre of your choice. Bare metal nodes, virtual machines, Kubernetes and air-gapped environments are all supported. [Contact us](https://canonical.com/data/postgresql#get-in-touch) --- ## PostgreSQL training Canonical offers comprehensive training for Charmed PostgreSQL. Ramp up your teams to make the most of PostgreSQL and Canonical’s automation tooling, with training delivered either in-person or virtually. [Learn more about our training offers ›](https://ubuntu.com/training) --- ## Come for PostgreSQL, get security and support for your entire stack With Ubuntu Pro, you get an all-access pass to everything Canonical has to offer, including best-in-class open source solutions for enterprise data management and AI. Ubuntu Pro subscriptions are competitively priced per server, not per application. [Learn more ›](https://canonical.com/mlops/kubeflow) [Learn more ›](https://canonical.com/mlops/mlflow) [Learn more ›](https://canonical.com/data/spark) [Learn more ›](https://canonical.com/data/opensearch) [Learn more ›](https://canonical.com/data/kafka) [Learn more ›](https://canonical.com/data/postgresql) [Learn more ›](https://canonical.com/data/mongodb) [Learn more ›](https://canonical.com/data/mysql) --- ## Learn more about PostgreSQL * ### [A guide to database cloud migration](https://ubuntu.com/engage/database-cloud-migration) Gain insights on how to succeed in migrating your most valuable assets, your data, to the cloud. * ### [A guide to database backups](https://ubuntu.com/engage/data-backupsn) Build a comprehensive backup strategy to meet your requirements in terms of data protection and recovery times. * ### [PostgreSQL vs MySQL webinar](https://ubuntu.com/engage/postgresql-mysql) Dive into the differences between the two most popular open-source databases and what those differences mean from a performance, operability and community engagement perspective. * ### [How many use cases can you cover with PostgreSQL extensions?](https://ubuntu.com/engage/postgres-extensions) Examine the use cases you can meet with just PostgreSQL. * ### [A deep dive into PostgreSQL replication and automatic failover techniques](https://ubuntu.com/engage/postgresql-replication) Delve into advanced techniques for implementing robust replication and automatic failovers in PostgreSQL. --- ## [Contact us to get support for Charmed PostgreSQL ›](https://canonical.com/data/postgresql#get-in-touch) --- “PostgreSQL” is a trademark or registered trademark of [PGCA](https://www.postgres.ca/). Other trademarks are property of their respective owners. Canonical’s PostgreSQL offerings are not sponsored, endorsed, or affiliated with [PGCA](https://www.postgres.ca/). Close ### Talk to our relational databases' experts