--- title: Support | Ceph description: Canonical is the leading managed Ceph provider, we build, support and manage Ceph clusters in any location. url: https://canonical.com/ceph/support?format=md --- # Canonical Ceph support Design, deployment, and operational support Canonical helps you adopt Ceph software defined storage, with a variety of options to suit your organization’s needs and available expertise. From fully managed services to 24/7/365 on-demand troubleshooting, get Ceph support with [guaranteed SLAs](https://ubuntu.com/support) from a team of trusted experts. Learn how the European Space Agency leverages Ceph, managed by Canonical, to support space missions. [Get in touch](https://canonical.com/ceph/support?format=md#get-in-touch) [Access the case study](https://canonical.com/case-study/esa) --- ## Services for Canonical Ceph From the initial design and hardware selection, to ongoing software support and management, Canonical’s offerings cover all types of Ceph deployments on Ubuntu. Available 24/7/365, by telephone and ticket. [Discover Canonical Ceph ›](https://canonical.com/ceph) ### Design and delivery Canonical offers fixed price Ceph consulting packages. Our basic package gets your Ceph cluster up and running in a standardized configuration. Alternatively, for a tailored deployment architecture which meets your unique requirements, choose our plus offering. --- ### Support 24/7/365 on demand enterprise Ceph support. Get guaranteed SLAs, including knowledge base access, troubleshooting, and bug fixing, to ensure peace of mind for your Ceph deployments. [Explore support ›](https://ubuntu.com/support) --- ### Managed services Fully managed storage as a service, based on Ceph. Managed services covers operations and maintenance, with 24/7 monitoring, incident management, capacity planning, and upgrades. [Explore managed services ›](https://ubuntu.com/managed-infrastructure) --- ### Firefighting support Firefighting support offers a bridge between self-management with troubleshooting support, and a managed service. Get access to on-call engineers to assist with the most critical problems. [Explore firefighting support ›](https://ubuntu.com/managed/firefighting-support) --- ### Security and compliance Make your systems more secure and simplify compliance with Ubuntu Pro. Get up to 15 years of security maintenance for all artifacts used in Canonical Ceph. [Learn about Ubuntu Pro ›](https://ubuntu.com/pro) ## Enterprise-grade Ceph support --- 1 hour Response time SLA for severity 1 issues. --- 24/7/365 Access to phone and ticket support. --- Up to 15 years Security fixes and support with Ubuntu Pro. --- ## Cost-effective Ceph support Transparent pricing meets enterprise-grade Ceph support. Optimize your storage environment and get peace of mind over your deployments, without the premium overhead. Try our [S3 cost calculator](https://ubuntu.com/ceph/pricing-calculator) for an indication of the total cost of ownership (TCO) for Canonical Ceph across various capacities, in both fully managed and self-operated configurations, and for different project durations. [Get in touch](https://canonical.com/ceph/support?format=md#get-in-touch) --- Fixed price consulting Get clarity from the beginning with our [fixed price packages](https://assets.ubuntu.com/v1/ef493e88-canonical_ceph_consulting_datasheet_11_09_2025.pdf). Straightforward Ceph consulting: no surprises, no run-away costs. --- Support subscription Transparent support pricing on a per-node basis to keep your project costs predictable. Up to 576TB RAW storage for Ceph included. --- Firefighting support Reduce the risk of business impact from critical maintenance activities by getting engineers on call to help you resolve any critical issues. --- Managed Ceph Reduce operational complexity and treat storage as a service. Let Canonical's experts operate and maintain your Ceph cluster, filling knowledge gaps and freeing your engineering team to focus on your core business. Close ### Contact us about software-defined storage --- Please fill out this form and a member of our Cloud sales team will be in touch with you