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Dedicated Services Engineer, Portuguese speaking

Home based - Americas, EMEA

Dedicated Cloud Engineer

Cloud engineers architect and run the leading cloud technologies on the market today and in the future. This includes OpenStack and Kubernetes for multi-cloud environments as well as automated infrastructure and service orchestration. If you have passion for Linux and Cloud, as well as affinity for open source development, this role is a great opportunity to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products while working with some of the best people in the industry at Canonical.

The role of a Dedicated Cloud Engineer at Canonical

The dedicated cloud engineer works directly with a Canonical customer to understand their cloud needs and help shape their cloud strategy. As a member of the team you will gain experience using a broad range of cloud technologies. Canonical clouds include future upgrades meaning you aren’t stuck working with old solutions. Canonical is a technology agnostic cloud leader, incorporating new solutions like Kubernetes as they become available staying up to date with the best open-source offerings.

Location: this role is an opportunity for an EU resident technologist.

What your day will look like

Monitor production environment of a customer to ensure smooth operations
Troubleshoot and solve issues
Automate operations of a customer environment
Collaborate with other teams, sharing your learnings and raising the bar on excellence of software-driven operations

What we are looking for in you

Proficiency in both Portuguese and English
Engineering, Computer Science, or equivalent degree
Software Development experience and familiarity with Python
Demonstrated drive for continual learning
Experience working directly with customers
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events

Additional things that you might also bring

Ideally located in or ready to relocate to the São Paulo, Brazil area but we welcome applications from other locations
Experience with OpenStack or Kubernetes deployment or operation

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Dedicated Services Engineer, Portuguese speaking

Home based - Americas, EMEA

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First Name Last Name Email Phone Resume Cover Letter During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. How did you perform in mathematics at high school? How did you perform in your native language at high school? Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’.

Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.

Where are you presently located? (eg: timezone, country, state) Outline your practical Python software engineering experience and level of competence Outline your practical knowledge and level of competence in Ubuntu, Linux Kernel, Linux Networking and Linux Storage Outline your practical experience with Kubernetes, OpenStack or Ceph We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this?

Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.

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