Your submission was sent successfully! Close

Thank you for signing up for our newsletter!
In these regular emails you will find the latest updates from Canonical and upcoming events where you can meet our team.Close

Thank you for contacting our team. We will be in touch shortly.Close

Senior Software Support Engineer, NY Metro Area (AMERICAS)

Home Based - Americas

Combine your Linux support and software engineering skills, passion for technology, and your general knowledge of the full stack, from hardware to application, networking, Linux and open source, to help customers get the most from their solution from Canonical. Our team provides exceptional technical support and engineering solutions to help customers with everything open source from Ubuntu Server and Desktop to OpenStack and Kubernetes.

This is an exceptional opportunity for an open source technologist who enjoys solving problems under pressure. 

The main functions of this position are to: 

  • Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. 
  • Act as the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache. 
  • Provide advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-center infrastructure operations
  • Communicate regularly with the customer team about ongoing issues

If you have a passion for the latest open source technologies, technical support, cloud-native development, data-center technologies such as Openstack, Kubernetes and networking, you will love the Senior Software Support Engineer role at Canonical. 

The successful Senior Software Support Engineer will have:

  • BA/BS degree in Computer Science or related technical field
  • Open source development or scripting experience
  • Professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu
  • Must be able to speak English fluently
  • Excellent communication skills and extensive experience in customer-facing positions
  • High motivation, ability to multi-task and follow-up reliably on commitments
  • Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
  • Ability to travel

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#LI-Remote

#stack

Senior Software Support Engineer, NY Metro Area (AMERICAS)

Home Based - Americas


Apply for this role

Required

Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.

Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further. 

Recruitment Privacy Notice 

Privacy Policy

Please select your current location from the dropdown.